11:12 26 Jun 18
North State garage doors is a great company. Gabriel came to our house on time ,efficiently repaired our spring to the garage door and the price was fair. He and his workers were friendly and honest businessmen. Would definitely give them a 5-star rating and highly recommend their business.
02:09 09 Jun 18
I highly recommend Gabriel in his business. He is a pleasure to talk to and he treats you like family.Gabriel arranged for his associate, Roberto, to meet me and see what the problem was. Long story short I need to tip them later for just being nice individuals. Too many times we complain and write bad reports when thing go wrong but say very little when a job is well done.Many thanks to Gabriel and Roberto.p.s. My wife was having a bad day and accidentally backed her car into the garage door.
22:36 05 Feb 18
Called Gabriel just before noon about getting a new overhead spring coil to replace our broken one expecting the job to be done in a few days. To our delight he was over by 3pm following work he had done in Raleigh and did a great job. He also replaced our worn out spinning wheels for a reasonable price. Excellent, fast, affordable service from a very nice local business owner. Highly recommended.
19:10 25 Mar 18
The garage door rollers came off the side rails and bent the rails. We were in a pretty fragile situation with both cars in the garage, no way out, and the potential for the garage door to fall on the cars. Everyone I called told me it would be at least 24 hours, Gabriel said he'd be over as soon as he finished his current call. He was professional, honest, and very reasonably priced for a complicated job. It was also freezing outside. Do not hesitate using North State for any garage door needs - I was very fortunate to come across Gabriel and his local business.
16:45 08 Mar 18
We called Gabriel last week after our garage door coil/spring broke at 8:30 at night. He immediately text me to say he could be at my house by 8:00 am and he was! He was extremely professional and got our cars out of the garage so my wife could get to work before he fixed the problem. He had the parts in his truck and fixed it within an hour. we were extremely delighted with his service and will only call him from now on. By the way, I am still waiting on Overhead door to respond to my call a week later. No one is better than Gabriel at North State Garage Doors!
14:14 15 Mar 19
North State did a great job replacing the spring on my garage door! Why 5 Stars?Responsive and fast: they were available via phone on Sunday and able to get me on the books for Monday.Knowledgeable: Very familiar with my Wayne Dalton garage door and spring.Quality work: After determining a new spring was needed, they did the install, aligned the tracks and gave me full overview of the work that was performed.Friendliness: Both Tare and his colleague were very professional and friendly.I would certainly use this company again and recommend to friends and family.
Aaron K. Anderson
01:14 01 Apr 19
These guys were awesome! They worked with excellence, speed, all while holding conversation with me. I felt cared for as a customer and well informed. What treatment that I got over the phone matched the experience in person. I highly recommend!
19:24 16 Apr 19
Great experience all around. Gabriel and his crew were very competent, professional and friendly. And our garage door works like new again.
20:20 20 Mar 19
The best! We had an ancient garage door that wasn't properly sealed, so mice were getting into our garage. Tare and Gabriel answered their phones, came to our house the same day to measure the door, got us a fast quote, and then replaced the door. The whole process from first call to finish took less than 3 days! The installation was just a few hours and they were quiet and respectful and left our space clean. Our new door is properly sealed (and insulated now, which is a huge plus!) and we look forward to less mice in our garage. We would definitely recommend them and will hire them again for any garage issues in the future.
14:24 25 Mar 19
We had a very good experience with North State replacing a garage door and opener. They were very responsive to come out and provide an estimate, they did the work quickly when they said they would, and they were priced competitively with other vendors who provided me with quotes. We're happy with the work they did and the service they provided.
12:25 30 Apr 19
One of the techs came out to my house today. I am in customer service for a Fortune 100 company, and can say that Gabriel provided one of the best experiences I have had for an onsite contractor in quite a while. Based on the work he did for me, I would recommend him to anyone.
11:38 03 May 19
High quality work, fair prices, and responsive customer service. What more could you ask? I’d definitely use them again.
11:18 24 Apr 19
Called North State to have my broken springs replaced ... TJ and his crew were at my house within an hour!! Replaced my Springs and also rollers while they were here.. extremely nice guys, they worked fast cleaned up and we're priced lower than two other places I had called.. highly recommended..
01:05 20 May 19
If you are looking for a company that can repair, adjust, or replace a garage door, a company that exceeds expectations, a company that cares that the job is done right, a company that puts customer satisfaction over anything else, then I would strongly recommend Gabriel , T.J, and North State Garage Doors. Great customer service at a fair price. Without a doubt I will be using them whenever I need garage door work done again!
14:22 17 May 19
North State did a fantastic job. They arrived on time, completed the work quickly and efficiently, and provided excellent customer service during all aspects of the project. I will definitely use again. Highly recommended.
13:17 04 Oct 19
This is a very good company, operated by fine young men. I have needed their assistance twice this year about different concerns. The latest being today. They are prompt, courteous, efficient, and professional. They're pricing is most competitive. I will not hesitate to use their services again if needed, and recommend them to anyone needing garage door repair or service.
14:15 11 Oct 19
I had a busted torsion spring on my garage door. Called 6pm that night as I wanted to replace both springs. They gave me a quick estimate over the phone and said they could fix it the next day in the morning. The tech arrived at 8am the next day. We confirmed the work needed before he started. The tech replaced both springs in about 30 minutes and made sure the garage door was operating correctly. Very efficient, professional, and reasonable prices.
19:06 04 Oct 19
I have used North State Garage Doors for several repairs and general maintenance service on my garage door. Gabriel has always responded very quickly and performed the service in a timely manner. He is very knowledgeable and the charge for service and parts is extremely reasonable. I highly recommend this company!
16:13 19 Aug 19
North State Garage Doors is amazing. When my garage door stopped working, they worked me into their schedule the very next day. They quickly figured out the problem, got me running temporarily while they ordered parts for a permanent fix and gave me clear and accurate estimates along the way. They were prompt, courteous and informative. I will use them again if needed and highly recommend them to anyone else.
20:27 31 Jul 19
I requested a quote on the North State Garage Door web site for replacing 2 old garage door openers. They responded very quickly with a reasonable quote and answered all of my questions. We scheduled the installation for the following week. They arrived on time and the two openers and springs were replaced in just a few hours. The staff was very professional and courteous. The openers work great and are much quieter than the old ones. I highly recommend North State Garage Doors. Phil T
16:13 07 Nov 19
We needed an emergency repair on our garage door and contacted North State and several other garage door installation/repair companies.North State Garage Doors was the only company that responded. Very professional, friendly and fast. Right on time, very fast and affordable repair. Thanks for the great service!!
13:19 05 Nov 19
Came out quickly and fixed my 8 foot double door (it's heavy!). Installed a new piece of track and replaced the rollers with better rollers and tuned it all up. I highly recommend!
15:36 02 Nov 19
I called the folks at North State late in the afternoon and they were here to repair the garage door the next morning. They did great work and are nice people to deal with. I would not hesitate to use them again.
00:30 09 Dec 19
Excellent and professional service. I called them and they were at my house and completed the job within 2 hours. Also fair pricing. I would highly recommend.
21:21 10 Dec 19
Fantastic same day service. Professional, communicative, quick, what else could you ask for? Price you say? Price was essentially market rate. Definitely a new loyal customer was gained.
17:45 15 Dec 19
Son-in-law hit backed into garage door, then it got stuck in up position. What to do? One call to North State Garage Doors, one visit from them to pick the door we want, and the next day we had it delivered and installed. Great selection, reasonable price, and very fast professional service. What could be better? Highly recommend them for integrity and honesty,
17:34 17 Dec 19
North State Garage Doors did an incredible job installing a new garage door opener and electronics, as well as repairing a spring that broke and giving us an 8 year warranty on their service/products. I wasn't able to be home for the repair and trusted Gabriel to take care of things professionally, promptly, and without breaking the bank. Upon completion, he sent a video showing the door working correctly. Whenever we have issues with our garage door system, he's the first person I text and never have to wait long for a response. I appreciate his promptness and professionalism. Go with North State Garage Doors! You'll be glad you did.
18:14 18 Dec 19
North State did a great job, were very professional and efficient. They even recommended some adjustments to other garage doors that were very helpful in improving their performance. I will definitely use them again.
11:35 18 Feb 20
Great service came out right on time as they say they would. Very professional, knew as soon as they saw the garage what the issue was and how long it will take to fix. The price was very reasonable. Also informed me that it is a warranty on the parts. I would highly recommend them to anyone. Daryl M
17:00 02 Mar 20
Excellent service!! They are very professional! I called them Saturday evening because my garage door won't close. Although they were not able to schedule a service appointment for me right away since it's already 7pm on Saturday, they still came over to identify the problems and helped me get the door closed for the rest of the weekend. I knew they were heading to dinner but they still responded to my call right away and stopped by, during after-hours!! Then they came over again on Monday morning with all the equipment and parts, and get the door fixed in around 30 minutes! Now my garage door is working perfectly fine!!! They also offered a 1-year warranty on their service. How nice! Reasonable pricing! I highly recommend their service!!!!!
01:11 16 Mar 20
We recently had our garage door fixed and were very happy with the service. We thought we would need a whole new door, but turns out we really needed the hardware on our existing door fixed. The door is like new now and all of the people we worked with were so friendly. The service was a better deal than other companies quoted and we really feel we got our money’s worth. We highly recommend this company!
14:58 29 Feb 20
North State Garage Door technicians were Extremely courteous, and efficient. Explained in advance what they were going to do, and gave me the total cost. They did a great job, and we're very pleased.
Donaldson Family Account
21:05 11 Mar 20
Called them to fix a garage door on a house we were selling. They arrived on time and let me know everything they were doing while I was at work. Sent me a video to confirm everything was fixed. Highly recommend.
15:23 10 Apr 20
I called when my garage door wouldn’t open. The service I received over the phone was excellent. Someone troubleshooted with me over the phone. I sent pictures and was immediately able to get a diagnosis over the phone. The large spring was broken. Anyone else would have charged a service fee to come out to do the same thing. My mind was put at ease knowing the issue.
10:49 15 May 20
100% recommend! Garage panel was replaced next day. Fast, courteous, professional and affordable!
14:46 26 May 20
Great communication, very timely response and willing to work with the customer for the best possible solution versus just trying to up-sell and make more money. I was very impressed doing business with North State Garage and would highly recommend to others.
13:10 27 May 20
Used them twice and both times they have been very responsive and did great work.
Judy LeVeck Real Estate
13:13 17 Jun 20
Was able to get same day service. They were earlier than the appointment time and completed the job in a timely manner. My tenants were very happy as they could not get the cars out of the garage.
14:16 03 Jul 20
excellent work, promtu, honest and knowledgeable recommendation, i love my mancave again, double doors are like new again thanks to North State garage doors. cheers to the Veteran families of America, salute
19:43 17 Jul 20
My new door looks great, changes the whole look of the house! North State was very prompt with estimate and installation, even staying until 8pm to finish the job right!
19:56 21 Jul 20
My new home did not have a garage door opener. Wanting to support local business, I was very happy to find North State Garage doors. Not only are they a local business, they are a family business. Within 48 hours, Gabriel and his team were at my house installing a garage door opener with the utmost professionalism and social distance/PPE guidelines. Very satisfied customer and would use again!
16:40 24 Jul 20
Called North State to install a garage door opener in my new home. TC gave me a quote quickly and pricing was fair. Technicians were friendly, highly professional and finished the work nicely.
12:27 17 Aug 20
Same day service on a weekend (within 3 hours of my call)! Very professional and knowledge. Quality service and a good value. I would certainly recommend them to others.
11:54 11 Sep 20
Look no farther for the best garage door company...North State Garage Doors is the one. From the first contact, every person I interacted with was professional and considerate. Due to the nature of 2020, the supply chain wasn't running as smoothly as one would hope. North State did everything in their power to get my new garage door installed. The installation process was incredible and spotless. We are thrilled with our new, very quiet, garage door. Thank you for your professionalism and being dedicated to your product and clients.
14:32 16 Sep 20
North Gate was easy to contact and was responsive for setting up the estimate and service. The door works great and looks beautiful and is very quiet. I appreciate their efficiency and quality.
14:16 22 Sep 20
Called around to get estimates on replacing a broken garage door spring, North State was the only company that would give me a firm quote over the phone. Installation was quick and professional. I would use this company again and recommend them.
13:20 25 Sep 20
Great operation. Good pricing, on time, and show up with well maintained equipment.
Dorothy Hairston Mitchell
11:35 04 Oct 20
My experience with North State was positive from the moment I called. The representative was super nice and got me an appointment within an hour of my call. When Cordero came out, him and his partner were extremely professional and friendly. Cordero explained every step of their service and was very detailed. The service overall was exceptional and I knew I could trust his advice. North State is now my go to for garage door service. I highly recommend them.
13:53 09 Oct 20
Fantastic service and expertise! Very knowledgeable regarding my garage doors/openers and the appropriate replacement product. No hard sales tactics, either. I’m a very satisfied customer! This is my second job with North State, and I will continue with them for any future needs. Highly recommended!
10:42 24 Oct 20
Very friendly and helpful. Excellent work in installing the garage door. Would recommend. Scheduling communication was a little shaky, but I’m extremely pleased with the final results.
21:35 06 Nov 20
My garage door spring broke late in the afternoon on a Thursday and the North State team answered my inquiry same day. They set up appointment for following day and communicated on arrival times via text during the day. Tare, Raul and one more person arrived, gave me a detailed quote, and completed the repair in less than an hour. Great experience all around!
Jessfun In NC
11:08 25 Nov 20
This company is amazing. They were quick and efficient, reasonably priced, and offered solutions that I never even thought of! I’m so happy I called them.
15:00 11 Dec 20
Love this company! I am family ran business as well and we have tricky schedules sometimes and They switched their whole day around to get to my job sooner so I could leave the site to get to another job I had lined up. Fast service, knows what they are doing and great prices!! I ABSOLUTELY recommend this company!
03:33 01 Jan 21
My wife contacted them for help with our garage door and they were able to come out, triage the issue and give us affordable options for a fix and then fixed the issues immediately. Very knowledgeable and courteous. Would definitely recommend.
15:32 17 Jan 21
North State Garage Doors responded within minutes and in 2 hours were at my house diagnosing my issue and installing a new garage door opener. Great job very courteous technicians and all cleanup up when completed with digital receipt for service and training provided. A+
18:36 03 Feb 21
Very pleased with this company! They drove an hour away to fix my broken system when no one else would. The techs arrived on time and ready to work. Efficient, professional, and very friendly. Loved working with them. I highly recommend this company. They were so efficient that my contractor from my remodeling project for my kitchen took a business card to give to his customers!
16:24 08 Feb 21
Called for information about window inserts. They came out and suggested the inserts but also moving the panels - which was such a great idea, one we had not thought of. Also had nylon ball bearing and bottom rubber seals replaced. Very happy.
10:53 19 Feb 21
I have used them a couple of times for my garage door needs. They are very capable and have a growing business. However, they offer a 5 year warranty but don't follow through on it. We had a large expensive garage door put in, and it was not installed correctly. Due to the incorrect installation, it needs frequent maintenance. We have been contacting them for years and they offer to come out, but don't follow through on showing up. At this point, I'm' giving up and going to start over with another company, or I'm just going to fix it myself.If this approach works for you, then I would recommend them. However, if you're looking for a company to honor their warranty, just move on.If you do decide to go with them, here are a few things I would do differently next time:1) Get everything in writing. I feel like there were some promises made that I did not get in writing and perhaps that introduced some confusion for their business.2) Carefully double-check everything with the installation as soon as its complete. Take photos and document anything that isn't quite right. Contact them right away and start building a paper trail.3) If you have to contact them for customer support, make it a priority in your life because you'll probably need to contact them several times just to get a response or for them to follow through on their appointment.
15:59 04 Apr 21
I called North State on a Friday evening to fix a broken torsion spring, after several other companies could not help me until the following week. Gabriel was able to give me the option of having an emergency visit that evening (extra charge) or have someone at my house first thing Saturday morning. I chose the latter since I was able to lift the door manually.The repairman arrived promptly the next morning and was able to replace the garage door spring within a couple of hours. Gabriel checked in to make sure I was happy with the work and I was. I was also able to receive and pay the invoice online, maximizing my convenience.I highly recommend North State for their work and customer interactions. I would not hesitate to call them again for additional work.
17:19 09 Apr 21
I was having my car serviced and was provided with a loaner. Somewhere between the loaner and my repaired car, my garage door opener went missing! I didn't have a back up. I called North State Garage in a panic and Gabriel suggested I go get a Universal Clicker and he would walk me through the process for programming the new garage door opener, even thought it was very easy to do. I bought a universal clicker and was able to program it myself. I offered to send Gabriel something, but he refused. Given the times, the pandemic, the lack of accountability, it was so refreshing to receive such helpful and patient advice from North State Garage Doors. Thank you so much!
20:04 20 Apr 21
I called to cancel a free estimate visit because something came up. I intended to reschedule but I was told me to go look elsewhere to get the job done. He continued to act unprofessionally by sending me several text messages in a row after I canceled, none of which were necessary. The last text I was sent by them could easily be interpreted as a mild threat. It says, "And next time, before you share your address, do your research.. that way a person and/or company that you are not happy and satisfied with DOES NOT have your home address." I'll be happy to email anybody a screenshot if you'd like to see it. Totally unprofessional!This is not the way a business should respond when somebody's schedule changes and they have to cancel a FREE, non-binding estimate.And in response to what they responded below, I am the one who canceled first. They only declined after I told them I needed to cancel and reschedule. Otherwise, they still would have come to the property, waster gas, and given a quote.As a business, they need to realize people's schedules change. When schedules change, they need to learn to roll with the punches and not harass customers, who have a right to change their mind.
The #1 rated garage door sale and install company
North State Garage Doors services the Raleigh , Cary and Durham areas and will be there every step of the way from answering questions to installing and servicing your new or existing overhead garage door.